GE - Products & Services - Services - Support & Maintenance

Embedded Support

Delivering high quality, leading edge technology is just the beginning of GE Fanuc's relationship with our Embedded Systems customers. A dedicated support group is on hand to ensure an absolute understanding of the project's requirements and on-time completion of the application. Hardware and software support teams throughout the world are available to assist you around the clock through our distribution channel.

 

Benefits
Quality support from local and corporate support professionals
Fast access to support in plant-down situations
Around the clock access to electronic case management tools
Program Deliverables
Direct access to product expertise through 1 800 GE FANUC
Support Available 9AM - 6PM ET
24 x 7 emergency support
Electronic case management
Software version upgrades
Service packs and product fixes

Annual Programs

Software Maintenance
Direct access to support professionals 800 GE FANUC
Access to product experts to find, validate and deliver product fixes
Software version upgrades, service packs and product fixes
ECO Subscription
Proactive notification of Engineering Change Orders (ECO)
Extended Warranty
Extended warranty coverage in 12 month increments.

Additional Information